Garage Door Resources & FAQ

Frequently Asked Questions

  • How often should I have my garage door serviced?

    We recommend a professional safety tune-up at least once a year to prevent major mechanical failures.

  • Can I repair a broken spring myself?

    No. Torsion springs are under extreme tension and can cause severe injury; always contact a trained professional for spring replacement.

  • Why is my garage door making a loud grinding noise?

    This often indicates worn rollers or a lack of proper lubrication on the tracks and hinges.

  • Do you offer free estimates?

    Yes! We provide no-obligation Free Estimates for all repairs and new installations throughout the Triad.

  • What discounts do you offer?

    We proudly offer special discounts for Military (active and veteran), First Responders, Educators, and Seniors.

  • How do I know if my safety sensors are working?

    If your door won't close and the opener lights flash, check for obstructions between the sensors or misaligned "photo-eyes".

  • What is the benefit of a belt-drive opener?

    Belt-drive openers are significantly quieter than chain-drive models, making them perfect for garages with living space above them.

  • Can I open my garage door with my phone?

    Yes! We install smart Wi-Fi openers that allow you to monitor and control your door from anywhere via a smartphone app.

  • What brands of doors do you install?

    We specialize in top-tier brands including Hormann, Clopay, and Amarr.

  • Are you licensed and insured?

    Absolutely. Top Dog Garage Doors (2MH, LLC) is fully licensed, bonded, and insured in North Carolina.